You set your RELX down next to a cup of karak, someone bumps the table, and now it’s sitting in a puddle. Or you got caught in a sudden UAE downpour. In April 2024, parts of the country saw their heaviest rainfall since records began in 1949, so “it never rains here” isn’t a safe bet anymore.
Water can reach the airflow sensor, battery contacts, charging port, and circuit board inside your device. Fast action limits the damage, but nothing guarantees a full recovery. This RELX device water damage fix guide shows you exactly what to do, what to avoid, and when to replace it.
The advice applies across the range, whether you use the RELX Infinity 2, Infinity Plus, or Artisan series, and to all RELX pods.
What Happens When Your RELX Device Gets Wet?
Your RELX holds a small lithium-ion battery, a circuit board, metal contacts, and a sensor. Water affects each one differently.
Moisture Can Affect the Airflow Sensor
RELX devices are draw-activated. When you inhale, a sensor detects airflow and switches the coil on. Water on that sensor confuses it, so the device may not fire, fire only on some puffs, or fire on its own without you inhaling.
That last one, auto-firing, is serious. A coil heating with no airflow can overheat the pod and stress the battery. If your device activates by itself, stop using it right away.
Water Can Damage Internal Electronic Components
Tap water, pool water, and sugary drinks all conduct electricity. When water bridges two points on the circuit board, it can cause a short circuit. That’s why a device that looks dry outside can still be dead inside.
Moisture Can Affect Battery Contacts and Charging Components
Damp metal contacts and charging pins corrode. Corrosion weakens connections and leads to electrical faults. Charging a wet device sends current through that moisture, which raises the short-circuit risk.
RELX Pod Water Exposure Can Affect Pod Performance
Water on the outside of a pod is a minor issue. Water inside the e-liquid chamber dilutes and contaminates the liquid, causing leaks, gurgling, or a watery taste. (If your flavor goes flat with no water involved, here’s why RELX flavor tastes muted.)
Replace any pod that took on water. A fresh pod won’t fix damage inside the device, though.
What to Do Immediately If You Drop Your RELX Device in Water
If your RELX dropped in water, follow these steps in order.
1. Remove the Device From Water Immediately
Pull it out fast. Don’t press anything, don’t take a test puff, and don’t shake it hard, because shaking pushes water deeper. Set it on a dry surface away from other liquids.
2. Stop Using the Device and Remove the Pod
Stop inhaling. Pull the pod out if it comes off easily and keep it separate. If water may have reached the e-liquid, throw that pod away.
3. Watch for Unexpected Activation or Overheating
Without activating it, check whether the light flashes on its own or it feels warm. If it fires by itself, gets hot, swells, or smells strange, stop handling it. Leave it on a non-flammable surface like a ceramic tile, away from fabric and paper.
4. Gently Dry Accessible Exterior Surfaces
Wipe the outside with a clean, dry microfiber cloth, focusing on the pod compartment. If you can reach the contacts safely, dab them lightly with a dry cotton bud.
Don’t scrub, bend, or press the spring-loaded pins. Never push cotton buds or anything else into airflow holes, the charging port, or narrow openings. Skip alcohol and cleaning sprays. For routine contact care, use this guide on how to clean RELX pod contacts.
5. Keep the Device Unplugged
Don’t charge a wet device, not even “just to test it.” Charging pushes current through a circuit that may still hold water. Leave it unplugged until it’s checked.
Are RELX Devices Waterproof? Understanding Model Differences
No. RELX devices are not waterproof.
Does RELX Have an Official Waterproof Rating?
RELX doesn’t publish an IP (Ingress Protection) rating for its devices. An IP rating, like the IP67 on many phones, is the standard proof that a product passed water testing. Without one, treat your device as having no water protection.
Do RELX Infinity, Artisan, and Phantom Models Have Different Protection?
Each model has its own build. The RELX Artisan device uses premium finishes, while the Infinity line targets everyday use. None of them carries a waterproof rating. Check your model’s manual and keep every RELX away from water.
Can a RELX Device Survive Accidental Rain or Splashes?
Usually, yes. A few raindrops on the shell differ hugely from a full dunk. The danger starts when water enters the charging port, pod compartment, or airflow path. After any splash, stop using it, wipe it down, and watch for warning signs.
How to Fix a Water-Damaged RELX Device Safely
You can’t truly repair internal water damage at home. You can give the device its best chance and avoid making things worse. That’s the honest wet RELX vape fix.
Allow the Device to Dry Naturally
Leave the device, pod removed, in a clean, dry, ventilated spot indoors and out of direct sun. A dry surface doesn’t mean dry insides, and no fixed waiting time proves it’s safe.
Avoid Using Heat to Speed Up Drying
Hair dryers, heaters, ovens, and direct sunlight all heat a battery that may already be stressed. Heat also warps seals and damages circuits. Let air do the work.
Do Not Use Rice as a Repair Solution
Rice is a myth. It doesn’t draw moisture from sealed electronics, and dust or grains can lodge in the airflow holes and port. Apple even updated its support guidance in 2024 telling iPhone owners not to put wet phones in rice. Rice can’t undo corrosion either.
Do Not Attempt Internal Repairs
Prying open a sealed RELX can puncture or short the battery, creating a fire risk. Don’t remove the battery, clean the circuit board, or swap parts yourself.
Contact RELX Support or an Authorized Service Provider
If water got inside, contact RELX support or your authorized seller. Share your model, how long it stayed wet, what liquid it was, and what it’s doing now. Liquid damage typically falls outside warranty coverage, so expect a replacement recommendation rather than a free fix. To fix a water damaged RELX device properly, a professional check beats guesswork.
Signs Your RELX Device Has Suffered Water Damage
Watch for these RELX water damage symptoms over the next few days:
- The device no longer activates
- The indicator light behaves strangely
- It fires on some puffs but not others
- It fires on its own (auto-firing)
- It gets unusually hot
- The charging port shows moisture or green/white corrosion
- It won’t charge
- Moisture keeps appearing around the pod compartment
- It crackles or behaves unpredictably
- The pod leaks or tastes off
Blinking has several causes, so check why a RELX blinks red while inhaling to rule out non-water issues.
Safety warning: Auto-firing, overheating, swelling, strange smells, or smoke are serious signs. Stop using it, don’t charge it, and keep your distance. If it smokes or catches fire, move away and call UAE Civil Defence on 997.
Can You Still Use a RELX Device After It Gets Wet?
Only if it caught a light outside splash and shows zero warning signs. If water got inside, stop using it.
Why a Device May Work After Drying but Still Have Damage
Water hides in sealed parts long after the shell dries. Corrosion then builds slowly, so a device that works today can misfire, fail to charge, or overheat weeks later. Working once doesn’t prove it’s safe.
When Is It Better to Stop Using the Device?
- Water reached the internal electronics
- It activates on its own
- Charging or battery behavior changes
- You see corrosion or other damage
- A service provider recommends replacement
Should You Replace the Pod or the Entire Device?
Bin any pod that took on water. But a new pod only fixes pod problems. Dropping a fresh RELX Pod Pro 2 into a damaged device won’t make it safe. If the battery or circuit board may be compromised, replace the device.
Why Common DIY Water-Damage Fixes Can Make Things Worse
Online hacks to save water damaged vape devices often backfire:
| Common mistake | Why it can make things worse |
|---|---|
| Charging a wet device | Current plus moisture can cause short circuits |
| Using a hair dryer | Heat damages the battery and electronics |
| Putting it in rice | Rice can’t remove internal moisture and adds debris |
| Shaking it hard | It spreads trapped water deeper inside |
| Opening the device | The battery creates electrical and fire risks |
| Continuing to use it | Hidden moisture and corrosion remain |
For everyday faults unrelated to water, see these common RELX issues and their solutions.
When Should You Replace Your Water-Damaged RELX Device?
Not every splash means a new device. These situations do.
The Device Was Fully Submerged
A full dunk in a sink or pool gives water every chance to reach the battery and board. The longer it stayed under, the higher the risk. Get it checked first.
The Device Shows Battery-Related Warning Signs
Overheating, swelling, leaking, or odd charging means the battery may be damaged. Stop using it completely.
The Device Continues to Malfunction After Exposure
Misfiring or odd blinking days later won’t fix itself. Contact support or replace it.
A Qualified Service Provider Recommends Replacement
Take that advice. A new device costs less than a faulty battery in your pocket.
For a replacement, the RELX Infinity 2 device and RELX Infinity Plus are solid everyday picks. In the UAE, you can buy genuine RELX devices and pods from the TEREA Dubai shop, which keeps you clear of counterfeits with unknown battery quality. Pair your new device with fresh pods like RELX Pod Pro 18mg, Pod Pro 2 Green Melon, or other Pod Pro 2 picks and Pod Pro 2 options. Check compatibility with your model before ordering.
How to Prevent Water Damage to Your RELX Device
Keep Your Device Away From Water
Don’t use or leave it near sinks, pools, or wet tables, and keep it away from drinks at cafés.
Use a Suitable Protective Carrying Case
A compatible case reduces splash and drop damage. Most cases aren’t waterproof, though, so a case won’t save a device that falls in water.
Avoid Leaving Your Device in Wet Clothing or Bags
Check pockets before laundry. Keep your device away from wet umbrellas, gym towels, swimwear, and leaky bottles.
Keep the Charging Port Clean and Dry
Check the port before every charge, and never charge in a steamy bathroom or after suspected water exposure.
Store Your RELX Device Properly
Store it somewhere cool and dry indoors, away from steamy bathrooms and parked cars that bake in UAE summer heat. Follow your manual’s storage advice. New to RELX? This beginner’s guide to using RELX devices in UAE covers the basics.
Frequently Asked Questions About RELX Device Water Damage
Can a RELX device survive being dropped in water?
Sometimes. A quick splash often causes no harm, but full submersion usually lets water reach the electronics. Never assume a submerged device is safe without a check.
How do I fix a water-damaged RELX device?
Stop using it, remove the pod, wipe the outside, keep it unplugged, air-dry it away from heat, and contact RELX support or your seller.
How long should I let my wet RELX device dry?
No drying time guarantees safety, because water can stay inside. Get it assessed instead.
Can I charge my RELX device after it gets wet?
No. Charging a wet device risks a short circuit. Wait until it’s assessed.
What happens if water gets inside a RELX pod?
The e-liquid gets diluted and contaminated, causing leaks and poor flavor. Throw the pod away.
Can I use rice to dry my RELX vape?
No. Rice can’t pull moisture from sealed electronics and can leave dust in the openings.
Why is my RELX device blinking after getting wet?
Water is likely disrupting the circuit or contacts. Blink patterns vary by model, so check your manual and stop using it.
Why does my RELX device keep firing after getting wet?
Moisture on the airflow sensor tricks it into detecting a draw. Stop using it immediately and contact support.
Are RELX Infinity and Phantom devices waterproof?
No. Neither has a waterproof rating, so keep both away from water.
Should I replace my RELX device if it stops working after getting wet?
Yes. It likely has internal damage. Get it assessed and replace it.
Safety note: This guide offers general information on water exposure and device safety. RELX devices contain built-in lithium-ion batteries. If yours had significant water exposure or behaves abnormally, stop using it and contact the manufacturer or an authorized service provider.
Found this useful? Browse our other RELX guides for more tips.
