Top 10 Common RELX Issues And Their Solutions

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Top 10 Common RELX Issues and Their Solutions – UAE User Guide

RELX devices are famous for their simplicity – no buttons, no refills, no complicated settings. But even simple devices aren’t immune to problems, especially in the UAE’s unique climate.

Whether you’re in Dubai, Abu Dhabi, Sharjah, or Ajman, you may have experienced weak vapor, burnt taste, leaking pods, or a device that suddenly stops working. Knowing why these issues happen and how to fix them is key to keeping your RELX device running smoothly, saving money, and enjoying a consistent experience.

This comprehensive guide will walk you through the 10 most common RELX issues, practical fixes, preventive tips, and additional advice for UAE conditions.

Why Fixing RELX Issues Is Important

Many RELX users ignore minor problems, thinking the device will “just work.” But small issues can quickly escalate:

Reduced performance: Weak hits or burnt taste make the vaping experience unpleasant.
Safety risks: Leaks or faulty batteries can damage your device or cause e-liquid exposure.
Financial loss: Pods are expensive; ignoring a problem can waste multiple pods unnecessarily.
Shortened device lifespan: Regular issues that go unaddressed wear out internal components faster.

Example in UAE: Imagine leaving your RELX device in a hot car in Dubai. Heat can cause pods to expand, leak, or damage sensors, turning a minor inconvenience into a permanent failure. Fixing issues early is not just convenient, it’s essential.

New to Relx? check this guide for start : Beginner’s Guide to Using RELX Devices in UAE

1. RELX Device Not Hitting / No Vapor

This is one of the most common problems. Users often think the device is dead.

Causes

Battery drained completely
Pod not seated properly
Airflow sensor blocked by dust or lint

Step-by-Step Fix

Charge fully: Use the original RELX Device charger. Wait until the light indicates a full charge.
Check pod connection: Remove the pod and reinsert it, ensuring it clicks into place.
Clean airflow sensor: Use a dry cloth or tissue to gently wipe the metal contacts.

UAE Tip: Commuters often carry devices in bags or pockets. Dust, sand, and lint are major culprits for auto-draw sensors failing. Keep your device in a clean pouch when not in use.

2. Weak Vapor Production

Sometimes the device works but produces less vapor than expected.

Causes

Low battery
Pod nearing the end of its life
Temperature affecting vapor output (common in UAE AC-heavy indoor environments)

Solution

Fully recharge the device. Partial charging reduces vapor output.
Replace the pod if the vapor feels weak or flavor is muted.
Let the device sit at room temperature if it has been exposed to extreme heat or cold.

Example: Users stepping in from Abu Dhabi’s hot outdoor weather into an air-conditioned mall may notice weaker vapor due to temperature shock. Allow the device to adjust before using.

You can explore which Relx Pods Last More : RELX Pods: Which Flavor Lasts the Longest?

3. Burnt or Harsh Taste

A burnt taste is unpleasant and signals the Relx pod is compromised.

Causes

Chain vaping without breaks
Dry pod wick
Pod nearing the end of its usable life

Solution

Stop using the pod immediately; continuing can worsen the flavor.
Replace with a new pod.
Take slower, controlled puffs to avoid overheating the wick.

Pro Tip: Burnt taste cannot be reversed. Even if some vapor is produced, the pod is effectively expired.

4. RELX Pod Leaking

Leaking pods are common, especially in warm climates like the UAE.

Causes

Exposure to high heat (e.g., leaving the device in a car in Dubai)
Damaged or faulty pod
Improper storage orientation (pods stored sideways)

Solution

Replace the leaking pod immediately.
Always store RELX devices upright.
Avoid leaving devices in hot environments.

Example: A pod stored on a dashboard in Abu Dhabi may expand due to heat, causing e-liquid to leak onto the contacts and affect vapor production.

5. Auto-Draw Not Working

If the device does not activate when you inhale, this may be the cause.

Causes

Condensation blocking airflow
Moisture from humidity
Inhalation technique (too soft or too hard)

Solution

Remove the pod and let the device dry for 15–30 minutes.
Clean airflow holes with a dry cloth.
Use steady, moderate draws.

Tip: RELX auto-draw devices are designed for cigarette-like inhalation, not deep lung hits. Gentle, consistent puffs give the best results.

6. Battery Draining Too Fast

If your RELX battery dies quickly, it can ruin the experience.

Causes

Aging battery
Frequent overcharging
Heat exposure

Solution

Avoid leaving the device plugged in overnight.
Use original charging accessories.
If battery life continues to drop, consider replacing the device.

UAE Insight: Lithium batteries degrade faster in extreme heat, making proper charging and storage habits crucial.

7. RELX Blinking Lights

Blinking lights communicate device status:

Fast blinking: Low battery
Repeating blink: Pod connection issue
No light: Battery failure

Solution

Charge the device fully
Reinsert the pod
Replace pod if the problem persists

Pro Tip: Persistent blinking after multiple pods indicates the device itself may be at the end of its lifespan.

8. Pod Not Recognized by Device

Your RELX may charge but fail to activate.

Causes

Dirty pod contacts
Incompatible pod type
Defective pod

Solution

Clean the metal contacts with a dry tissue
Ensure you are using the correct pod model
Replace defective pods

Example: Using a Other pod in a RELX Artisan device will result in the pod not being recognized.

9. Spitback or Excess Condensation

Liquid in the mouthpiece is a common complaint.

Causes

Inhaling too hard
Rapid changes in temperature
Condensation due to humidity

Solution

Take slow, steady draws
Wipe the mouthpiece daily
Keep the device dry and store at room temperature

UAE Note: Coastal cities like Abu Dhabi have higher humidity, which can increase condensation issues.

10. RELX Device Stops Working Suddenly

No lights, no activation, nothing happens.

Causes

Water or moisture exposure
Internal battery failure
Device has reached the end of its life

Solution

Fully recharge the device
Let it dry completely if moisture was present
Replace the device if unresponsive

Tip: Attempting to force-use a dead device can damage pods and void warranty.

RELX Compatibility Guide

Using the wrong pod is one of the most common sources of issues.

Device	Compatible Pods
RELX Infinity 2	Relx Pods Pro & Relx Pods Pro 2
Infinity Plus	Relx Pods Pro & Relx Pods Pro 2
RELX Artisan	Relx Pods Pro & Relx Pods Pro 2

UAE Advice: Counterfeit pods are widely available in local markets. Always purchase from authorized UAE retailers Like Terea Dubai to avoid leaks or poor vapor production.

Signs Your RELX Device Is Fake or Clone

Fake devices often mimic the look but fail under real use.

Red Flags:

Weak or inconsistent vapor
Strange blinking patterns
Cheap packaging without proper labeling
No authentication code

Tip: Fake devices can ruin the pod’s performance and often cause unexplainable malfunctions.

RELX Pod Lifespan & Usage Optimization

Light users: 1.5–2 days per pod
Heavy users: ~1 day

Signs a pod is ending:

Flavor fades
Vapor reduces
Slight bitterness develops

Optimization Tips:

Avoid chain vaping
Store in cool, dry environments
Take steady, consistent draws

Common User Mistakes That Cause RELX Issues

Overcharging or leaving plugged in overnight
Chain vaping without breaks
Storing pods incorrectly
Using damaged or expired pods

Pro Tip: Most RELX issues are preventable with proper usage habits.

When to Replace Pod vs Device

Replace Pod If:

Burnt taste
Weak vapor
Leaks occur

Replace Device If:

Battery drains unusually fast
Auto-draw fails on multiple pods
No lights or response

UAE Insight: Harsh heat conditions can accelerate the need for replacement.

You can findout which Relx Pods flavors are ranked top : 15 RELX Pod Flavors Reviewed and Ranked for 2025

RELX Troubleshooting Table

Issue	Cause	Quick Fix
No vapor	Low battery	Recharge device
Burnt taste	Dry pod	Replace pod
Leaking	Heat or faulty pod	Store upright & replace pod
Blinking light	Pod connection error	Reinsert pod

Expert Tips for Daily RELX Users (UAE Edition)

Store upright: Avoid pods leaking onto contacts
Keep away from heat: Cars, dashboards, or windowsills
Clean weekly: Wipe contacts and airflow holes
Use genuine pods only: Prevent compatibility issues
Take controlled draws: Gentle puffs extend pod and device life

Following these tips can prevent 80–90% of the common RELX issues.

Where to Buy Authentic RELX in UAE?

To avoid fakes, always buy from authorized and trusted sources. You can get genuine RELX devices and pods online at TEREA Dubai Online Shop, with fast delivery across the UAE.

Tips:

Check packaging and hologram codes.
Avoid street vendors or unofficial online sellers.
Buying devices and pods from the same source ensures warranty coverage.

Note: TEREA Dubai Online Shop offers starter kits, refill pods, and official warranty support, making it a safe and convenient choice for UAE users.

Final Thoughts

RELX devices are reliable but user habits and UAE climate affect performance. Understanding the device, using genuine pods, and practicing proper maintenance will prevent most issues. Fix problems early, and you’ll enjoy a smooth, consistent vaping experience in Dubai, Abu Dhabi, Sharjah, or Ajman.